SI: What is one of your most
IS: Just one memorable moment?
Arriving in Paris on my birthday.
[Going to] Paris has been a long-time
dream. I had a moment of complete
gratitude for my life, family, friends
and my experiences while drinking
the most divine cappuccino.
SI: What has been one of your
biggest lessons so far?
IS: Take others’ opinions lightly. I
was always seeking others’ opinions
and took those on as my own beliefs
until I found my voice in order to
speak my truth. Listen to your heart
and start believing in yourself. If
it makes you happy, no one else’s
opinions should matter.
SI: What piece of advice would you
give to a new esthetician?
IS: Care about product ingredients
and be educated on the quality of
ingredients you are putting on your
guests’ skin. All skin care products
are not created equally.
SI: Who were some of your
IS: My mother would be an
understatement. She’s an incredible
woman who has taught me to
always fight for my dreams. The
road will be difficult, but the
victory … the victory will be oh
so joyous. My mom puts so much
love into the world. She inspires
me to love with no boundaries or
restrictions for all humans.
To name a few others, my family
and friends—my greatest teachers;
Iyanla Vanzant; and Wayne Dyer.
SI: What direction would you give
to a new spa owner?
IS: Know your numbers. I
SI: If you could go back in time and
examine the previous years to
see and develop trends. You must
make sure that you are analyzing
your data based on staffing,
revenue, marketing and even the
weather. Every small component
makes an impact on your business.
I don’t make any big decisions
without understanding the logic
and knowing the numbers. This
helps me see where the money
should be invested.
tell yourself one thing, what would
IS: Give yourself time and
permission to grow with an open heart
and limited judgement. It’s one of the
kindest things you can do. Also, self
love and compassion are essential.
SI: Where do you see the future of
the spa industry heading?
IS: Deeper healing; no longer will
a Swedish massage be enough. The
spa will move toward an awareness of
consciousness and will invite in more
green initiatives and more experiences
to heal oneself.
SI: What do you like to do in your
IS: Belly laughs, yoga, cooking,
connecting with friends, meaningful
conversations and traveling the
Spa guests enjoy a newly refreshed oxygen lounge, steam caves, cold plunges, hot tubs, fitness center and Confluence waterfall.