The beauty industry is always changing. There is a constant influx of new modalities and ingredient technologies being launched in the spa market, as well as in the mass market. Knowing what your clients are doing and using is critical to bringing them skin care success and avoiding adverse reactions. The good news is kin care professonals already have the perfect tool to obtain this information from the client—the intake form.
The intake form should be utilized on every visit. Have the client fill out the
full form before their first visit, with a shorter form available for subsequent
visits that is updated with any changes in medications, health, home care,
wellness services and skin care treatments. By keeping these updates on
file, you are protected if an issue was to arise with the treatment you are
performing. This article reviews the critical information you need
to include on your intake—both basic and medical—to ensure
that you are getting all the information you need to perform
successful treatments with no unwanted side effects.
BEFORE THE VISIT
Consider having clients complete their intake form prior to their
visit, just like in a physician’s office. Otherwise, have clients arrive 15
minutes early to get this done prior to the first treatment. This will give
you enough time to analyze what is going on with their past and current
skin care routine to determine which questions you may want to take a
few minutes to review once you get in the treatment room.
The basic information you need to have on your intake form includes:
personal information, skin typing, home care products and devices and
lifestyle, as explained below.
IN TA K E
BY KRIS CAMPBELL, HALE & HUSH