REGULATION ACTION PLAN
By Susanne Schmaling
Part of being a skin care professional is identifying risks, and knowing how to keep your clients and your team safe. Many professionals may have learned about the
importance of risk management while in school;
in fact, at times it may have seemed most of the
curriculum was built around using scare tactics to
get students to follow safety rules. The purpose of this
article is not meant to frighten you, but to empower
you with information to be used for implementing
procedures and gathering information to keep you safe
and keep your business productive.
What would you do?
Following is a simple scenario that illustrates just
how complicated the subject of safety can be.
A skin care professional is performing a
modified Jessner’s peel on a client and is on the
second layer when the power goes out in the
building. Only half of the treatment is completed,
and the Jessner’s solution is open and in a dish.
There is no window or other light source in the
room, but there are some candles that could
be lit, and the client wishes to continue the
treatment. What would you do?
If you are like many, you would light the candles
and keep going. That is an example of increasing the
risk in an already-risky situation, because:
1. There is no ventilation in the room;
2. Jessner’s solution can ignite if exposed to a flame;
3. Without adequate light, the risk of harming the
client during the treatment is heightened; and
4. Introducing fire into the room increases the overall
risk—in the worst-case scenario—of something else
in the room catching fire and leading to a much
These are just some of the risks involved in this
situation. It doesn’t mean any or all of these things will
happen, but it is a gamble that they won’t—a gamble
with unsafe odds. There are insurance claim files